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Knowledge base / Employee Directory / Using the app

Change requests

  • Request: everyone
  • Review: HR & admins
  • Pro and Enterprise
1 min read · Employee Directory 1.5.0

A controlled way to correct data that comes from Microsoft 365. An employee proposes a new value and a reason. HR sees the request with the old and new values side by side, then approves or declines it with an optional note.

Change requests page, Waiting tab, with a request from Kenji Tanaka to change his job title from DevOps Engineer to Senior DevOps Engineer, the reason, a note box and Approve and Reject buttons.
The HR review queue, with Waiting, Approved and Rejected tabs.

How it works

  • Approving saves the new value as an HR override. The Microsoft Graph sync keeps it, and HR can reset it to the Microsoft 365 value at any time.
  • Separation of duties: nobody can review a request they filed themselves.
  • A decision counts only when it was made by someone other than the requester, so editing your own request cannot approve it.
  • Notifications: HR and admins are told about new requests, the requester gets a confirmation, and the requester (and the employee, if HR filed it for them) hear the outcome.
  • Employees see only their own requests. SharePoint enforces this.
  • A daily HR digest can list requests that have waited too long.
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